Internal management — the bottleneck
An HR or HSE resource spends valuable time on medical administration instead of higher-value people and safety activities, with a risk of missed deadlines.
Outsourced Health Desk
Skema Health Desk: outsourced coordination for occupational health.
Managing health surveillance for a structured or multi-site company takes time, resources and constant follow-up. With Skema Health Desk, one specialist contact coordinates the operational flow and frees HR and HSE from low-value administration.
We manage deadlines, employee invitations and health-surveillance coordination—one external contact, so your HR team can focus on HR.
Request a feasibility assessmentThe internal bottleneck and the outsourced solution
Skema Health Desk — the solution
With a clear fixed fee aligned to company size, you remove the internal workload, use standardised processes and rely on one dedicated contact.
Skema Health Desk
One dedicated contact for a clearer process.
From updating employee records to complete audit traceability, we give you one contact for everything related to the organisation of health surveillance.
Coordination stays centralised, while HR and HSE can focus on the activities that bring the greatest value to your organisation.
What the service includes
One dedicated point of contact takes responsibility for the operational coordination of health surveillance.
1. Employee records and health protocols: Continuous monitoring of roles, risks and employment data.
2. Planning and deadline calendar: Proactive scheduling of renewals and health deadlines.
3. Direct employee invitations: Email, phone and SMS contact, with confirmation tracking.
4. Appointments and rescheduling: Smooth management of absences, holidays, shifts and company needs.
5. Facilities and competent physician: Direct interface for booking visits and handling urgent requests.
6. Additional tests: Organisation of blood tests, spirometry, audiometry, ECG, toxicology tests and vaccinations.
7. Critical issues and no-shows: Ongoing monitoring of missed visits to reduce downtime.
8. Filing and audit support: Digital collection, document checks and traceability under Legislative Decree 81/2008.
9. Dedicated contact: Direct operational communication with employees; HR and HSE are involved for decisions.
Why it works for your company
Replace an internal cost with a specialist service.
Efficient outsourcing means more time for strategic HR, HSE and operational priorities.
Operational savings: Turn internal hours spent on administration into a structured external service.
Traceability and audit support: A documented, ordered process that is ready for checks and inspections.
Simpler multi-site processes: Centralised management for companies with several operating locations.
One communication channel: No dispersion of emails or calls between multiple contacts.
Plans shaped around your organisation
Choose the module that matches the size and complexity of your company.
| Plan | Company size | Focus and services |
|---|---|---|
| Premium 150 | 50–149 employees | Full medical-secretariat management, deadline calendar and invitations. |
| Premium 500 | 150–499 employees | For growing or multi-site organisations with complex shift management. |
| Enterprise | More than 500 employees / multi-site | Tailored solution with workflow integration, advanced reporting and dedicated SLAs. |
Frequently asked questions
What happens to medical visits already scheduled?
Skema Health Desk takes over the existing deadline calendar and checks it during activation without interrupting the current programme.
Is the service compatible with our current competent physician?
Yes. Skema Health Desk coordinates with the appointed competent physician, whether internal to the client or supplied by Skema HSE.
Does the service replace our HR department?
No. The service manages the operational coordination of health surveillance; company decisions and general HR remain with your organisation.
How are employee invitations managed?
A dedicated contact reaches employees by email, phone or SMS and tracks confirmations, while the company has one clear communication channel.
Is it suitable for multi-site organisations?
Yes. Coordination is centralised while scheduling reflects the needs of each individual site.
Ready to free your HR and HSE teams?
Contact us to review your current health-surveillance coordination and discover how much time Skema Health Desk can return to your team.
Request a dedicated consultation